Smart Medical Services Sponsors the General Authority for Comprehensive Health Insurance Forum, Under Prime Minister’s Patronage
Smart Medical Services (SMS), a leading digital third-party management firm specializing in HealthTech and InsurTech, has announced its participation as a platinum sponsor of the General Authority for Comprehensive Health Insurance Forum. Held under the patronage of Prime Minister Dr. Mostafa Madbouly, the event will take place on February 9, 2025, under the theme “The Pioneering Role of the Private Sector in Achieving Comprehensive and Sustainable Health Coverage.”
Smart Medical Services is an Egyptian company that successfully registered its electronic program and established the Online Intelligent Platform (SMIS), which specializes in digitizing and processing both paper and electronic medical claims. The company also plays a key role in supporting digital transformation for financial sustainability.
critical topics
As a platinum sponsor, SMS will contribute to discussions on critical topics, including expanding private sector investments in healthcare, fostering public-private partnerships through contracting and quality assurance, the role of private insurance in achieving long-term healthcare coverage, and leveraging digital transformation to enhance strategic purchasing and care value.
Smart Medical Services has been instrumental in digitizing and processing medical claims as part of the first phase of Egypt’s comprehensive health insurance system over the past three years. During this period, SMS has processed a record number of medical claims, positioning its model as a pioneering benchmark in the Middle East and Africa.
Health Insurance System
This achievement, in collaboration with the Comprehensive Health Insurance System, reinforces confidence in the model’s long-term sustainability—both operationally and financially—and motivates SMS to continue enhancing and scaling its services sustainably. The company takes pride in its contribution to this national initiative and remains committed to driving digital transformation in healthcare.
During the General Authority for Comprehensive Health Insurance Forum, Smart Medical Services was recognized for its significant role in digitizing paper claims and its successful collaboration with the General Authority for Comprehensive Health Insurance and E-Health Company in processing claims across the first-phase governorates over a three-year period.
Medical Services
Dr. Amr El-Tayeb, CEO of Smart Medical Services, emphasized the critical role of technology in enhancing operational efficiency by enabling precise data collection, minimizing human error through standardized inputs, and automating discrepancy reviews.
He also highlighted the company’s investment in scaling its operations to support global expansion, aiming to develop a cutting-edge system that meets the needs of all stakeholders. Additionally, SMS continues to collaborate with leading international medical insurance providers operating in Egypt, focusing on digitizing, managing, and reviewing medical claims, as well as providing comprehensive operational services as a third-party administrator (TPA).
The Role of Private Insurance
Dr. Amr El-Tayeb also participated in a panel discussion during the forum, titled “The Role of Private Insurance and Related Industries in Supporting Sustainable Comprehensive Health Coverage.” The session brought together key industry leaders, ministry officials, union heads, and representatives from regulatory bodies, as well as international and regional organizations.
It is worth noting that Smart Medical Services has a strategic vision for 2030 and an integrated plan to become the Authority’s strategic partner in advancing the digitization and review of medical claims across all governorates within the comprehensive health insurance system. This aligns with the state’s vision and commitment to digital transformation.
Business Process Outsourcing
Additionally, the company is expanding its Business Process Outsourcing (BPO) operations in medical services, claim submission and analysis, and electronic system support across the Gulf and Africa. SMS affirms that its ongoing collaboration with the Comprehensive Health Insurance Authority—and the broader system—will remain centered on innovation and the development of advanced technical and operational solutions, ultimately ensuring the best outcomes in the public interest.
