Its Time To Say Goodbye: Microsoft to Shut Down Skype, Transitioning Users to Teams.. What Do We Know So Far?
Effective May, Microsoft will be shutting down Skype, the once-dominant internet-based phone and video service, Microsoft announced on Skype’s X account on 28 February. The company informed users that they will soon be able to use their Skype login credentials on the free tier of Microsoft Teams.
This decision marks the end of an era for Skype, which was acquired by Microsoft in 2011 in a deal worth $8.5 billion—a record-breaking acquisition at the time. Following the purchase, Microsoft integrated Skype into its suite of products, including Office and its now-defunct mobile operating system, Windows Phone.
Skype also became a key part of Microsoft’s strategy to compete in the growing market for online communication.
Skype Birth
Skype Skype was launched in August 2003 by a group of Estonian developers, including Ahti Heinla, Priit Kasesalu, and Jaan Tallinn. The platform quickly gained popularity for its ability to offer free voice calls over the internet, leveraging peer-to-peer technology. This innovation provided a cost-effective alternative to traditional phone services, particularly for international calls.
Features and Popularity
Skype was known for its video calling, voice calling, and instant messaging features. It gained widespread usage, especially during the rise of remote work and global connectivity. The platform became particularly popular for personal and professional use, facilitating virtual meetings, family calls, and international connections.
Challenges and Decline
Despite its early success, Skype faced increasing competition from other platforms, such as Zoom, Google Meet, and FaceTime. While it saw a surge in usage during the COVID-19 pandemic, its popularity declined in the years following as users gravitated towards newer, more versatile applications.
In a long post on the Microsoft official website, President of Microsoft 365 Collaborative Apps and Platforms Jeff Teper said that the technology has evolved significantly over the years from instant messaging to video calls, transforming how we communicate with each other.
“In order to streamline our free consumer communications offerings so we can more easily adapt to customer needs, we will be retiring Skype in May 2025 to focus on Microsoft Teams (free), our modern communications and collaboration hub”, Teper announced.
“With Teams, users have access to many of the same core features they use in Skype, such as one-on-one calls and group calls, messaging, and file sharing. Additionally, Teams offers enhanced features like hosting meetings, managing calendars, and building and joining communities for free”, Teper explained..
In this respect, Teper stressed that hundreds of millions of people already use Teams as their hub for teamwork, helping them stay connected and engaged at work, school, and at home, revealing: “ In the past two years, the number of minutes spent in meetings by consumer users of Teams has grown 4X, reflecting the value Teams brings to everyday communication and collaboration”.
What’s Next for Skype Users?
As Skype transitions to Microsoft Teams, Teper explained that users have two main options:
1. Move to Microsoft Teams for Free
In the coming days, Skype users will be able to sign into Microsoft Teams using their Skype credentials. This rollout has already started for those in the Teams and Skype Insider programs. When you log in to Teams, your chats and contacts from Skype will automatically appear, allowing you to continue right where you left off.
During this transition, users on both platforms can still communicate with each other—Skype users can call and chat with Teams users and vice versa. This ensures that everyone stays connected, no matter which service they prefer.
2. Export Your Skype Data
If you choose not to switch to Teams, you can export your Skype data, including chats, contacts, and call history.
Skype will be available until 5 May 2025, giving users ample time to explore Teams and decide what works best for them.
How to Get Started with Teams for Free?
Switching to Teams is easy and won’t stop you from using Skype during the transition. Here’s how to begin:
- Download Teams from the official Microsoft Teams website.
- Log in using your Skype credentials.
- Start using Teams with all your Skype chats and contacts ready to go.
To help user transition smoothly, Microsoft has prepared a step-by-step guide to get the user started with Teams and its features.
Changes to Skype Paid Offerings
Going forward, Microsoft will not offer paid Skype features to new customers, including Skype Credit and subscriptions for making calls. Current subscription users can continue using these features until the end of their next renewal period. Users with Skype Credits can also continue using their remaining balance. After May 5, 2025, the Skype Dial Pad will still be available to paid users through the Skype web portal and Teams.
